Your privacy is more than a legal obligation to us — it is a trust you place in my lucky88. This document transparently explains how we collect, use, store, and protect your personal information.
Last Updated: 1 January 2026All your data is transmitted through fully secured channels
My lucky88 never sells your personal information to third parties
In compliance with Malaysia's Personal Data Protection Act 2010
You have the right to review and amend your personal data at any time
my lucky88's Privacy Commitment: We understand that when you register and play at my lucky88, you are entrusting us with sensitive and personal information. We take that trust seriously. This Privacy Policy is written in plain, straightforward language — not confusing legal jargon — so you always know exactly what happens with your data.
This Privacy Policy explains how my lucky88 ("we", "the platform") collects, uses, discloses, and protects your personal information when you use our services at mylucky88.click and all associated sub-domains.
This policy applies to all users of the my lucky88 platform, including unregistered visitors, registered members, and any individual who interacts with our services through any medium. By using the my lucky88 platform, you agree to the collection and use of your information as described in this Privacy Policy.
My lucky88 operates in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia and all relevant data protection legislation. We treat compliance with these laws not merely as an obligation, but as a minimum standard we are committed to exceeding in protecting your privacy.
By registering an account or continuing to use the my lucky88 platform after any updates to this Privacy Policy are published, you are deemed to have accepted the latest terms. We recommend reviewing this page periodically.
My lucky88 only collects information that is strictly necessary to provide you with a safe, fair, and efficient service. We do not collect excessive or irrelevant data. The categories of data we collect are as follows:
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, gender, MyKad/passport number | Mandatory – Age Verification & KYC |
| Contact Information | Email address, mobile phone number | Mandatory – account communication & security |
| Financial Information | Bank account number, bank name, e-wallet account number | Mandatory – deposit & withdrawal processing |
| Verification Documents | MyKad copy, proof of address, bank statement | Required for KYC & withdrawals |
| Account Preferences | Language preference, gaming limit settings | Optional – for a better experience |
When you use the my lucky88 platform, we automatically collect certain technical information for security, fraud detection, and service improvement purposes:
In certain circumstances, we may receive information about you from trusted third-party sources, including identity verification agencies, payment processors (to verify transactions), and public sources used to meet anti-money laundering legal requirements.
My lucky88 uses the information collected for legitimate and reasonable purposes. We do not use your data for anything unrelated to the provision of my lucky88's platform services. Here is how we use your information:
Marketing: my lucky88 may send you marketing communications about promotions, bonuses, and new offers via email or SMS. You may opt out of these marketing communications at any time by using the unsubscribe link included in every email, or by contacting our support team. Please note that opting out of marketing communications will not affect important service notifications related to your account.
My lucky88 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. We only share your data in limited and lawful circumstances, as outlined below:
We share necessary data with third-party service providers who help us operate the my lucky88 platform, including:
All third-party service providers are required to sign strict confidentiality agreements and are permitted to use your data only for the specific purposes related to the services they provide for my lucky88.
My lucky88 may disclose your information to government authorities, law enforcement bodies, or judicial tribunals where we are required to do so under applicable Malaysian law, or where there is reasonable cause to prevent or investigate serious unlawful activity.
In the event of a merger, acquisition, or sale of my lucky88's assets, user information may be transferred as part of that transaction. You will be notified in advance via a prominent notice on the platform and given the option to delete your data before the transfer takes place.
My lucky88 invests seriously in security infrastructure to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our key security measures include:
Data Breach Notification: In the event of a security incident affecting your personal data, my lucky88 is committed to notifying you and the relevant authorities within the timeframe required by Malaysian law. We will explain what happened, what data may have been affected, and the steps we are taking to resolve the situation.
The my lucky88 platform uses cookies and similar tracking technologies to enhance user experience and maintain platform security. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Mandatory Cookies | Maintains your login session, account security, and core my lucky88 platform features. Cannot be disabled. | Session / 30 days |
| Performance Cookies | Analysing how you use the platform to identify and resolve technical issues. | 90 days |
| Functional Cookies | Remembering your preferences such as language, game limits, and display settings. | 1 year |
| Analytics Cookies | Analysing aggregated usage patterns to improve the my lucky88 platform and services. | 2 Years |
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the core functionality of the my lucky88 platform and may prevent you from logging in or playing.
My lucky88 retains your personal data only for as long as necessary to fulfil the original purpose for which it was collected, or as required under Malaysian law.
Our data retention guidelines are as follows:
When your data is no longer needed, my lucky88 will securely delete or anonymise it using industry-standard methods.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by my lucky88:
To exercise any of the above rights, please contact us at support@mylucky88.click with the subject line "PDPA Privacy Rights Request". We will process your request within the timeframe required by law.
The my lucky88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or store any personal information from individuals under the age of 18.
Should my lucky88 discover that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the account in question. If you believe a child has provided their personal information to my lucky88, please contact us immediately at support@mylucky88.click.
My lucky88 reserves the right to modify or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. When we make material changes, we will:
Continued use of the my lucky88 platform after a notice of changes has been published will be considered your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by my lucky88, please contact us through the following channels:
Our privacy team is committed to responding to all privacy-related enquiries within 5 business days. For more complex issues requiring in-depth investigation, we will provide a realistic timeline and keep you regularly updated on the progress.
The concrete steps we take every day to keep your data protected
The same 256-bit SSL technology used by Maybank and CIMB protects every piece of information you send or receive on the my lucky88 platform. Your data is never transmitted unprotected.
My lucky88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We do not merely meet the requirements of this law — we treat it as a minimum standard and continuously strive to go beyond it.
We clearly explain what data we collect, why we collect it, and how we use it. No confusing legal jargon — just plain, straightforward language for Malaysian players.
My lucky88 has never and will never sell, rent, or trade your personal information to advertisers or third-party data brokers. Your data is used solely to provide you with a better service.
Through your my lucky88 account settings, you can manage your privacy preferences, unsubscribe from marketing communications, request a copy of your data, or initiate the account deletion process — all in just a few clicks.
My lucky88's security systems are regularly tested by independent third-party security auditors. Penetration testing is carried out at least twice a year to identify and address any vulnerabilities.
You now know how my lucky88 safeguards your privacy and personal data. Our platform is built with security as the first priority. Create a free account today and enjoy over 500 games — with the peace of mind that your information is always protected.